Destination Marketing Organizations
Introduction
Destination marketing organizations are firms dealing
with region, city or a country’s visitors’ welfare (Dodds, 2010).
The focus for such companies is to put all favorable conditions so that the number
of visitors increases. They promote tourist marketing development on conviction
sales and services. The main task for destination marketing organizations is to
make arrangement and coordinate travel for businesses and tourists. They form a
very important part of the region’s economic development (Ford & Peeper, 2008). For instance, good
organization and implementation of set tourism procedures enhances the sector’s
improvement. Hence, many tourists will be attracted to the region’s organization
and prefer to travel. In the case of a poor coordination, the number of visits
to the region will drastically drop. Therefore, it is the role of destination
marketing organizations to regulate the region’s tourist activities to increase
the number of tourists.
Destination marketing organizations vary from international,
national, regional to local firms. International destination marketing firms
are well established tourist marketing organizations that cover several nations
(Pearlman, 2009). The organization could
be of a worldwide size. Such an organization’s main focus is to market the
tourism sector of several nations. National destination organizations are
national based tourist marketing firms (Wang
& Pizam, 2011). They deal with marketing activities within a
particular country.
National
destination organizations work closely with the international established firms
in order to widen and promote touristic activities of a country to the world
front (Horn, 2007). Regional destination
organizations deal with promoting regional tourism. A region may constitute
various countries that lie in the same geographical location (Machlouzarides, 2010). A regional destination firm focuses on
the marketing activities within the member of nations to promote tourism to the
outside world. Local destination organizations are small tourism arrangements
with a particular country (Morrison, 2013).
They work hand in hand with the national destinations to provide market the
tourism sector of the country.
The
Purpose of Destination Marketing Organizations
Destination marketing organizations are established to
cater for various purposes. They include assisting planning for both short-term
and long-term tourism development (Gretzel, 2008).
This involves working closely with the relevant authorities by offering ground
information. Destination marketing organizations also have the purpose of
helping tourism planners with meeting preparation. They provide space and
relevant necessities and facilities for holding tourism oriented meetings (Hudson, 2008). Tourism
meetings are very crucial in selling out a country's tourism sector. The other
purpose is to set tourism strategies within the defined area. They also act as
official brokers to offer contact and conventions. The development of the tourism
sector is the main objective for destination marketing organizations.
Roles and Mandate
Destination marketing organizations are mandated to
provide unbiased information to all tourism stakeholders. Unbiased information
is helpful in addressing tourism concerns. They provide services to both the
direct and indirect associated members of the tourism sector (Kokkranikal et al., 2011). Here, stakeholders include the
visitors, tourism planners, government authorities and other interested
parties. Destination marketing organizations also have the responsibility to
offers services to tourists to save their time. This includes providing
one-stop shopping for local interests (Oh, &
Pizam, 2008). Destination marketing organizations are also mandated
to survey and offer a full range of services and information about a
destination. Therefore, tourists can access detailed information about a
particular destination to help them plan their activities adequately. Besides,
it is the mandate of destination marketing organizations to provide cheap means
and tourism services. Ultimately, most of the services provided by such
organizations cost nothing.
References
Dodds, R. (2010). Destination Marketing Organizations and
Climate Change—The Need for Leadership and Education.
Ford, R., & Peeper, W. (2008). Managing
Destination Marketing Organizations: The Tasks, Roles and Responsibilities of
the Convention and Visitors Bureau Executive. Orlando, Fla: ForPer
Publications.
Gretzel, U. (2008). Managing Destination Marketing
Organizations: The Tasks, Roles, and Responsibilities of the Convention and
Visitors Bureau Executive. Annals of Tourism Research. Do: 10.1016/j.
annals. 2008.06.008
Horn, L. V. (2007). Disability travel in the United
States: recent research and findings.
Hudson, S. (2008). Tourism and Hospitality Marketing
A Global Perspective. Los Angeles: SAGE.
Kokkranikal, J., Cronje, P., & Butler, R.
(2011). Tourism Policy and Destination Marketing in Developing Countries: The
Chain of Influence. Do: 10.1080/21568316.2011.603885
Machlouzarides, H. (2010). The future of destination
marketing: the case of Cyprus. Journal of Hospitality and Tourism
Technology, 5, 56.
Morrison, A. M. (2013). Marketing and managing
tourism destinations. New York: Routledge.
Oh, H., & Pizam, A. (2008). Handbook of
hospitality marketing management. Amsterdam:
Elsevier/Butterworth-Heinemann.
Pearlman, D. M., & Mollere, L. (2009).
Meetings, Incentive, Convention, and Exhibition Evaluation Practices: An
Exploratory Study among Destination Marketing Organizations. Journal of
Convention & Event Tourism. doi:10.1080/15470140903116633
Wang, Y., & Pizam, A. (2011). Destination
marketing and management: Theories and applications. Cambridge: CAB
International.
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